Multi-Vendor Marketplace
Scalable marketplace supporting 100,000+ products across independent vendors
Reduced vendor onboarding time by 65%
Increased sales efficiency by 45%
Managed 100,000+ products
Overview
Building a multi-vendor marketplace is harder than it looks — the technical surface area includes vendor onboarding, commission calculation, payment splits, inventory isolation, dispute resolution, and a shopping experience that hides all of that complexity from the buyer. We delivered a production marketplace that empowers vendors to operate independently while customers experience a seamless, unified storefront.
The Challenge
An expanding retailer wanted vendors to manage products independently while customers enjoyed a unified shopping experience. The client needed commission management, independent vendor dashboards, and payment processing without exposing backend complexity to either buyers or sellers.
The Solution
Built a scalable multi-vendor marketplace with commission management, order routing, payment integration, and per-vendor analytics. Vendors onboard through a self-service portal and manage their own catalogues, pricing, and promotions.
How We Approached It
Marketplace Architecture
Designed a multi-tenancy model that isolates vendor data while aggregating products and orders into a shared customer-facing catalogue.
Payment & Commission Logic
Implemented Stripe Connect for automated payment splits and commission deductions at checkout — without manual reconciliation.
Vendor Onboarding Flow
Built a guided self-service onboarding flow that takes a vendor from registration to live products in under 15 minutes.
Performance Optimisation
Implemented Redis caching for product listings and Elasticsearch for catalogue search to maintain fast response times at scale.
Key Features Built
Results & Impact
Reduced vendor onboarding time by 65%
Increased sales efficiency by 45%
Managed 100,000+ products
Technologies
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